Kelley joined New England Medical Insurance Agency in October of 2000 as a Customer Service Specialist. She has a strong background in all areas of Human Resources in both service and manufacturing environments, with an emphasis on benefits administration. She attended the University of New Hampshire, and received her B.S. in Business Administration from Salem State College.

Coming from a Human Resource background, Kelley truly recognizes the importance of a reliable and professional broker as a valuable resource for Human Resource professionals. She is currently the Senior Service Manager and is committed to providing our clients and their employees with the highest level of customer service, whether it be routine issues or complex situations, ranging from claims and coverage inquiries to enrollment and billing issues.

Outside of work, Kelley cherishes time spent with family and friends, and enjoys working and playing in the great outdoors.

Phone : (978)-256-7400 ext. 118
Email : kszmyt@nemia.com